Lift Operator-Night

US-WA-Leavenworth
3 months ago
Department
LIFT OPERATIONS
Position Season
Winter
Shifts
Night
Job Type
Full-Time

Position Overview

JOB TITLE:           Lift Operator

DEPARTMENT:      Lift Operations  

CLASSIFICATION: Full Time Seasonal

UPDATED:            August 2017

 

Summary:

 

Provide excellent guest service with the safe, efficient and courteous operation of chairlifts. You may at times be either a top operator or a bottom operator. At a bottom lift station you may be called upon to load chairs, do crowd control, etc. At a top station you will be required to observe the safe off-loading of guests, perform motor room checks, etc. Keep all stations and work areas clean and organized. Use shovels, rakes, scoops, etc. to maintain smooth, level ramps and maze areas for the guests and fellow crew members. Must be willing to work outside in winter weather conditions, and comfortable with the changing dynamics of a seasonal business. Looking for self-starters who enjoy being part of a team. Must be dependable with the ability to show up to work on time. Must be 18 years or older. High beginner to intermediate level ski or snowboard skills preferred.

 

JOB QUALIFICATIONS:

  • Must be 18 years old
  • Intermediate ski and/or snowboard level
  • Able to perform all duties and requirements of a lift attendant
  • Able to provide a high level of customer service
  • Be a team player and possess strong interpersonal skills
  • Able to take directions with a positive and professional attitude
  • A history of on the job reliability, responsibility, and flexibility
  • Able to understand the basic mechanical concepts of a chair lift and be familiar with motor rooms
  • Alert and well groomed (present a good image)
  • Ability to perform strenuous physical activities for extended periods of time
  • Self-motivated/self starter
  • Able to assist in the training process by offering his/her knowledge to new Lift Attendants, coaching and encouraging them to follow procedure
  • Able to work in adverse weather conditions
  • Understands our guest service relationship, and has shown an interest in the guest service experience
  • Must be dependable and punctual with daily scheduling
  • Must be a team player that is comfortable with the changing dynamics of a seasonal business

 

JOB EXPECTATIONS & DUTIES

  • Assist Chair Foreman in covering breaks and completing motor room logs
  • Execute the safe, efficient, and courteous loading and unloading of passengers as required by A.N.S.I B77 regulations
  • Acquire a general knowledge of the operations of Stevens Pass Resort and lift operations department to provide the guests with general information of the resort.
  • Make sure all lift policies, guidelines, and procedures are being followed at all times
  • Assist in emergency lift evacuation as needed
  • Contact when necessary, Lift Foreman or Section Chief to remove, replace, or fix any broken bamboo, fences, signs or tools
  • Operate assigned lift in a safe, competent and knowledgeable manner
  • Provide a high level of customer service i.e. display a pleasant, courteous and friendly demeanor, make eye contact as much as possible and be on the lookout for any situation in which you may be of service to the guest.
  • Maintain loading and unloading ramps to proper height and standards
  • Complete proper chair lift documentation i.e. Lift logs, motor room check, and break logs
  • Perform proper maze set-up / tear-down, proper ramp height on loading and unloading area
  • Maintain an informed status about lift openings and closures and general operating conditions
  • Maintain a clean and organized lift station
  • Sweep snow and squeegee water from seats as necessary.
  • Create an open communication with guests and fellow workers
  • Empty trash cans and recycle bins at lifts stations
  • Communicate problems as they arise to Lift Foreman, Section Chief, Base 5, Supervisor/Manager, Lift Maintenance and Ski Patrol.
  • Make sure loading area is neat, smooth and at proper height and ready for the next shift
  • Perform other duties as assigned

 

PHYSICAL DEMANDS

 

While performing the duties of this job, the employee is regularly required to walk, stand, kneel, bend, crouch, crawl, sit, stoop, balance, ski and/or snowboard, climb and hike in and over steep, winter terrain.  The employee will reach with hands and arms to manipulate small items with gloved hands; operate a manual shovel; swing and carry hand tools, equipment, and personal supplies. The employee may regularly lift up to 40 pounds alone and may occasionally lift up to 75 pounds with assistance. The employee may be exposed to fumes or airborne particles; and inclement weather and mountain environmental conditions. Specific vision abilities required by this position include close vision, peripheral vision, depth perceptions, and the ability to adjust focus.

 

WORK ENVIRONMENT

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. While performing the duties of this job, the employee is frequently exposed to outside weather conditions. The employee is occasionally exposed to cold, wet and/or humid conditions; moving mechanical parts; high, precarious places and vibration. The noise level is usually loud; the employee is regularly exposed to high volume power tools and machinery.

 

This is a Winter Resort Area. It requires that work venues are varied and in many cases include steep stairways, multi-level buildings and outdoor work areas, subject to very cold, sometimes wet or very sunny work sites. Some facilities are located at the base or bottom of the area and some are semi-remote and can only be reached by traveling via chairlift(s), skis or snowboards, or snowmobile. Walking surfaces are frequently frozen, sloped and slippery. Proper footwear is a must, indoors and out. Work days and

hours, as well as the number of hours required will vary, with an emphasis on weekends and holidays.

 

Note:  This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

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