Position: BUS AMBASSADOR VOLUNTEER
Reports To: MOUNTAIN HOST SUPERVISOR
Status: NATIONAL SKI PATROL MOUNTAIN HOST PROGRAM VOLUNTEER
Serve as an integral part of the Guest Services Division by supporting the overall quality of the guest experience on the Stevens Pass Snow Bus. Provide information to guests about pass/ticket sales, rentals, ski school lessons, special events, marketing promotions, service locations, including general mountain area information. Greet and assist guests in bus pick up areas and mountain base area. Escort guests from parking lot to main plaza and other on-mountain areas as needed, such as Ski School, Rental Shop, and various dining locations. Collect suggestions and comments directly from guests. Administer surveys for the Marketing department.
While performing the duties of this job, the volunteer is required to talk and hear; stand; walk; use hands to finger, handle, or feel; reach with, climb or balance, and be able to smell. The volunteer must be able to lift and/or move up to 10 pounds. May occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Ability to walk, stand, on a wide variety of surfaces including snow and ice. Ability to perform duties in all weather conditions.